We at Raikoh Apps know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting or using our services, websites, apps, and games (collectively, "Raikoh", “our apps”, “the App”, “us”, “our” or “we”), you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.
Remember that your use of Raikoh Apps’ Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”) with respect to your Personal Data. Please read our GDPR Privacy Notice for more information.
This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not the practices of companies we don’t own, control, or manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our Services, and to analyse how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.
As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 13 (or if you are in the EU, we do not knowingly collect or solicit personal information from anyone under the age of 16). If you are under 13 (or under 16 in the EU), please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13 (or under age 16 in the EU), we will delete that information as quickly as possible. If you believe that a child under 13 (or under 16 in the EU) may have provided us personal information, please contact us at hello@raikohapps.com.
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice in the App or Website and/or by some other means. Please note that you are responsible for reading all notices and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.
Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, if you email us at hello@raikohapps.com, we may collect Personal Information that you provide to us in connection with such email communication (such as email address and name). Note, however, that while we will receive your email address if you email us at hello@raikohapps.com, you do not need to provide your first or last name or any other Personal Information when you contact us, and we will not store your Personal Information for longer than required to address your issues or concerns.
We may also collect Personal Information that you choose to provide through any voluntary surveys that we may send through our apps about your experience with our Services, including gender and age. Providing your email address to us through these surveys is optional. We use information from these surveys to improve your experience with Raikoh Apps.
If you connect our apps to a third party account (e.g., Facebook, Inc. (“Facebook”)), you understand some content and/or information in those accounts (“Third Party Account Information”) may be transmitted into the App if you authorize such transmissions, and that Third Party Account Information transmitted to our Services is covered by this Privacy Policy. For example, when you connect our apps to Facebook, we will collect your first name, ID, token and profile picture URL from Facebook in order to create and maintain your user profile, to sync your progress, and to surface your name on a leader board with any other Facebook friends that have also connected the App to their Facebook accounts.
Whenever you interact with our Website or Apps, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, general location data, advertising identifiers (such as IDFAs/IDFVs), “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and “remember” your browser during subsequent visits for purposes of functionality, preferences, and website performance. They also tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies as follows:
For iOS: Every iOS includes an advertising identifier (IDFA) with two key features:
For Android: Every Android device includes an advertising identifier (AAID). To opt out or to change its settings, follow these steps:
Also, if you click on a link to a third party website or service, such third party may also transmit cookies to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we are not responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honour “Do Not Track” requests you have set using your browser or device.
We may use data that we collect automatically from you to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
Your Personal Information will be stored and processed in the EU and in the United States.
If you have any questions or concerns regarding privacy using our Services, please send us a detailed message to hello@raikohapps.com. We will make every effort to resolve your concerns.
We may share your Personal Information with third parties as described below:
Information that’s been de-identified: We may de-identify your Personal Information so that you are not identified as an individual and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal user experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual. Google Inc.’s (“Google”) ability to use and share information collected by Google Analytics about your use of the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.
Advertisers: We allow advertisers and/or merchant partners (“Advertisers”) to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in non-personally identifiable form to an Advertiser, in order for that Advertiser to select the appropriate audience for those advertisements and/or offers. For example, we might allow Advertisers to display their ads to users with similar usage patterns to yours, but we will not disclose usage information to Advertisers except in aggregate form, and not in a manner that would identify you personally. Note that if an advertiser asks us to show an ad to a certain audience or audience segment and you respond to that ad, the advertiser may conclude that you fit the description of the audience they were trying to reach.
We may also deliver a file to you through the Website (known as a “web beacon” or “pixel tag”) from third parties (e.g., Facebook). Web beacons allow third parties to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt-out of web beacon tracking conducted by third parties through our Services by adjusting the Do Not Track settings on your browser; please note that we don’t control whether or how these third parties comply with Do Not Track requests.
Affiliated Businesses: We may partner with third parties that offer applications that you may also be interested in using. We will advertise any such applications through our apps, but you have a choice as to whether to download and use those applications. If you choose to download any third party applications, we will share your Personal Information (e.g., IDFAs) with that third party only to the extent that it is necessary for you to use the third party application and to measure the effectiveness of the joint advertising campaign. We have no control over the policies and practices of third parties as to privacy or anything else, so if you choose to download and use any third party applications, please review all relevant terms and policies posted by those third parties.
Our Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we use third parties for customer support functions, hosting services, mobile ad mediation services, ad networks, and analytics services. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Please click here for a list of vendors, third-party service providers and agents who provide us services and with whom we share Personal Information.
Business Transfers: We may choose to buy or sell assets and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Protection of Raikoh Apps and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Raikoh Apps, our employees, our users, or others.
A fundamental principle of data protection and security at Raikoh Apps is to store only the types of Personal Information about a user that are deemed necessary and will be used with high frequency. Personal Information that is no longer needed is removed from our servers. This narrows the breadth of protection of Personal Information quite significantly as we store very little Personal Information about our users that necessitates protection. That being said, while we store as little Personal Information as possible, unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of Personal Information at any time.
In order to protect your Personal Information, we have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All Personal Information you provide to us is stored on our or third party secure servers behind firewalls. All transactions, regardless of their nature, are encrypted using industry standard SSL technology.
All individuals have the right to access the data we have about them. We will take reasonable steps to enable individuals, either directly or in connection with Partners, to correct, amend, or delete personal data that is demonstrated to be inaccurate. If you have any questions about viewing or updating the information we have on file about you, please contact us at hello@raikohapps.com.
You can use many of the features of the Services without registering, thereby limiting the type of information that we collect.
You can always opt not to disclose information to us, but keep in mind some information may be needed to take advantage of some of our features.
If you delete the App, some information may remain in our records after your deletion. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to hello@raikohapps.com, and we will try to resolve your concerns.
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